Thank you for your patience as we coordinate with the credit bureaus who are working with skeleton crews and thus, experiencing delays due to COVID-19. In general, a response can take 45 days instead of 30. If you need to reach out to us, you may call 833-275-8654. However, please note that you may experience longer hold times due to reduced staffing and/or may be asked to leave a message and receive a callback. Despite the current challenges, we continue striving to serve you with expedience and excellence.

Refund Policy

We believe in and stand behind our products 100%, but we understand that the service packages we offer will not work perfectly for everyone all of the time. However, our refund policy is simple: If you’re ever unhappy with the service received from 800CreditNow, get in contact with our team, and we’ll take care of you.



  • Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket via your client account, emailing or calling us at 844-422-2426 (Opening Hours: 09:00 AM – 06:00 PM EST).
  • Refunds will generally not be granted if you simply decide not to use the purchased products.
  • If you are on a monthly plan and you’ve been charged for your next month of 800CreditNow services, but you meant to cancel, we cannot refund that extra charge.
  • If you had extensive issues reaching our customer service team, and it took us multiple days to get back to you, we will likely be able to issue a partial credit to your account based on circumstances.

At the end of the day, our ability to initiate a refund or credit to your account will be decided on a case-by-case basis. Drop us an email, and we’ll do our best to make sure you’re happy with the result.

~The 800CreditNow Team