Thank you for your patience as we coordinate with the credit bureaus who are working with skeleton crews and thus, experiencing delays due to COVID-19. In general, a response can take 45 days instead of 30. If you need to reach out to us, you may call 833-275-8654. However, please note that you may experience longer hold times due to reduced staffing and/or may be asked to leave a message and receive a callback. Despite the current challenges, we continue striving to serve you with expedience and excellence.